IT Contracts The forms of contract for IT provision may range from highly negotiated agreements for complex high-value bespoke requirements to standard form agreements in respect of off the shelf products. The general principles of contract law apply. The systems and deliverable requirements should be specified and defined. In particular, performance, capacity, and minimum requirements should be set out. The […]
Contracts for the Supply of Services The supply of services is the dominant feature of the modern economy. Contracts for services are central in a wide range of sectors including services, financial services, professional services, engineering services, healthcare, construction services, entertainments and leisure. The law on the supply of services is less developed and less prescriptive than that in relation […]
Express terms on Quality and Performance The matter of quality and the performance standard of an IT system or software, should be provided for, in the contractual terms. The conditions may define the nature and extent of the supplier’s obligation, whether in providing an overall result or objective or just providing particular deliverables, irrespective of how they work in the […]
IT Outsourcing IT outsourcing may involve the transfer of staff and assets from within an organisation to an outsource provider. The provider may have formerly provided the services on a support basis. There may be a provision of comprehensive IT services by the outsource provider back to the organisation in accordance with an agreed service level. Contracts may be for […]
Specification. A clear specification is essential in a contract for the provision of an IT system. It should set out what the system is supposed to do and how it is supposed to perform. Compatibility with existing systems may be critical, where the system is not entirely new or standalone. Large bespoke systems may be the subject of a tender. […]
Hosting Agreements Website hosting agreements provide for hosting and making a website available. The hosting provider will need the requisite infrastructure including the necessary hardware and equipment to enable it to provide the services. The website data is stored by the provider. The hosting arrangements may be complex. Data may be held in multiple locations. The quality and extent of […]
Website Design Website design involves the development of the content, graphics and technical design of a website. There is a design and substantive content element. The graphics design may involve the evolution of an existing design and the creation of something new. In some cases, the designer may use existing proprietary software while developing new site-specific software. The commissioner/website owner […]